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Frequently Asked Questions

FAQ

Attorney Shield provides 24/7, on-demand video access to licensed attorneys specifically for police-initiated encounters (traffic stops, pedestrian stops, etc.). You should sign up because knowing your rights is one thing—having an advocate present to ensure those rights are respected in real-time is another.

We serve as your "Legal First Responder" for any law enforcement-initiated contact. This includes—but is not limited to—traffic stops, auto accidents, and being detained for investigation. Our mission is to maintain a deescalated environment, keeping the encounter as safe and professional as possible for everyone involved.

While no service can guarantee the actions of others, we stand behind our mission with the Member Protection Warranty. If you incur qualified out-of-pocket costs (such as traffic fines or towing) after a covered encounter where you used the app, we provide reimbursement support. We are committed to achieving the most positive outcome for our members.

Use the app the moment law enforcement initiates contact. Whether you are being pulled over, approached on the street, or contacted at your residence:

1.Open the app: Tap the Attorney button to initiate a call immediately.
2.Connect instantly: Within seconds, a live attorney will appear on-screen.
3.Position your device: Ensure the officer can see and hear that you have legal counsel present. The attorney will monitor the interaction, advise you on your rights, and speak to the officer to ensure the encounter remains within legal bounds.

Once the encounter ends, your video is securely stored in our cloud. This recording serves as an objective record of the event. To get your copy, simply contact Customer Support from your registered email address.

You will connect with a licensed attorney trained as a Legal First Responder. Our network has an average of 16 years of experience. These specialists are experts in deescalation and constitutional rights who understand how to navigate high-stakes environments, such as active investigations and field interviews.

Attorney Shield provides access to legal support, but we cannot promise specific legal outcomes. What we provide is a specialized "Legal First Responder" who works to deescalate the situation and ensure proper protocol is followed. By ensuring the encounter is recorded and your rights are asserted, we put you in the best position to navigate whatever follows.

Enrollment is simple. We require your basic contact details, state of residency, and payment information. We also allow you to store copies of essential documents—like ID, insurance, and proof of citizenship—in your “Digital Glovebox” within the app, ensuring you have everything you need in one secure location.

We offer a 7-day trial period so you can explore the interface and upload your documents. If you use the service to connect with an attorney during this period, your membership will be activated immediately. Otherwise, your trial will automatically convert to your chosen paid plan at the end of the 7 days unless you cancel beforehand.

Adding your loved ones under the Attorney Shield umbrella is done directly within the app. If you have a Family Plan, a plan that allows multiple users, follow these steps to expand your circle:

1.Open the App: Log in to your Attorney Shield account.
2.Check Your Plan: Tap "Plan Detail" under profile options to confirm you are on a Family Plan.
3.Add Members: Within that same "Plan Detail" screen, tap the "Add Sub-Accounts" button.
4.Register Your Family: Enter the name and email for each member and click "Submit."

Pro-Tip: Once submitted, your family members will receive an email invitation to register, or they can download the app and register using the email address you assigned to their account. Coverage follows them wherever they live, while billing remains centralized under your primary account.

If you're locked out, simply click "Forgot Password" on the login screen of the Attorney Shield App. We’ll send a reset link to your registered email. We recommend staying logged into the app so you are always one tap away from support.

To ensure an instantaneous connection, some security apps (like Nord or Norton) require specific handling. We recommend this "Clean Install" process:

1.Clear the Path: Temporarily uninstall VPN or Firewall apps.
2.Initialize Protection: Install the Attorney Shield App and log in.
3.Restore Security: Reinstall your VPN or Firewall apps.
4.Ready for Action: During a real-world encounter, temporarily disable your VPN/Firewall before requesting support to ensure a seamless video connection.

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Watch this video to learn how Attorney Shield works in domestic situations.

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Watch this video to learn how Attorney Shield works for traffic stops.

Traffic stops can be a stressful and scary experience. With the Attorney Shield mobile app, expert legal assistance is only a few taps away. You shouldn't have to worry about what to say or what to do. Our goal is to promote safety, protect your rights, and ensure the best possible outcome in these crucial moments.

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