Attorney Shield Terms of Service

Updated: December 07, 2025

These Terms of Service constitute a legally binding agreement (the “Agreement”) between you (“you”, “You”, “your”, or “Your”) and Attorney Shield, Inc., a company incorporated in the State of Delaware, its parents, subsidiaries, representatives, officers and directors (collectively, “Attorney Shield,” “we,” “us” or “our”) governing your use of the Attorney Shield applications, Attorney Shield websites, mobile application, technology, facilities, platform (collectively, the “Attorney Shield Platform”) and Attorney Shield Services (defined below).

PLEASE BE ADVISED: THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND ATTORNEY SHIELD CAN BE BROUGHT (SEE SECTION 16 BELOW). THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO: (1) WAIVE YOUR RIGHT TO A JURY TRIAL, AND (2) SUBMIT CLAIMS YOU HAVE AGAINST ATTORNEY SHIELD TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP OR REPRESENTATIVE ACTION OR PROCEEDING.

By entering into this Agreement, and/or by using or accessing the Attorney Shield Platform, you expressly acknowledge that you understand this Agreement (including the dispute resolution and arbitration provisions in Section 16) and accept all of its terms. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, INCLUDING THE ARBITRATION AGREEMENT, YOU MAY NOT USE OR ACCESS THE ATTORNEY SHIELD PLATFORM OR THE ATTORNEY SHIELD SERVICES PROVIDED THROUGH THE ATTORNEY SHIELD PLATFORM. If you are accessing or using the Attorney Shield Platform to access or use Attorney Shield Services on behalf of an organization contracted with Attorney Shield, and you are not accessing or using the Attorney Shield Platform as a Member, your access and use is governed by the contract between Attorney Shield and your organization. Consult your organization for terms and conditions prior to Your access and use of the Attorney Shield Platform and Attorney Shield Services.

1. Scope of Services 

1.      What We Offer: The Attorney Shield Platform provides a mobile app and technology platform to facilitate on-demand access to Attorneys for Members during critical Interactions with law enforcement for protection of your Constitutional Rights (“Attorney Shield Services”). In order to access and use the Attorney Shield Platform, you must be a “Member” which requires agreement to this Agreement and the separate Law Firm Terms of Services Agreement.

2.     Member Protection Warranty: In addition to enabling real-time access to legal support, Attorney Shield provides a supplemental Member Protection Warranty (“Warranty”) for eligible members under the conditions described herein. The terms of the Warranty, as published on our website’s warranty page (https://attorney-shield.com/pages/warranty), are hereby incorporated into this Agreement by reference of these terms. Capitalized terms used but not defined here shall have the meaning given in the Warranty document. In the event of any conflict between these terms and the Warranty document, the Warranty shall govern with respect to reimbursement benefits under the Warranty. Members seeking reimbursement under the Warranty must comply with all conditions listed in Section 2. Eligibility Requirements.

3.     Warranty Claims: To request reimbursement under the Member Protection Warranty, Member must submit a written claim within 30 days of the incident, provide all required documentation, and authorize Attorney Shield to review the relevant recordings and records. Reimbursement is limited to documented out-of-pocket costs and shall not exceed the Program Limit. Attorney Shield reserves the right to deny any claim that does not fully comply with Warranty conditions. The Warranty constitutes the sole liability of Attorney Shield with respect to the subject matter; other than the express terms of the Warranty, Attorney Shield disclaims all warranties, express or implied, and disclaims any liability for indirect, incidental, or consequential damages.

4.      The Attorneys: The “Attorneys” are individual attorneys or law firm(s), as applicable, that have agreed to be connected to Members through the Attorney Shield Platform to provide Legal Services (defined below). The “Constitutional Rights” are the federal rights pursuant to 1st, 2nd, 4th, 5th and 6th Amendments to the United States Constitution. The “Interactions” are law enforcement-initiated contacts, including but not limited to traffic stops, police responses to auto accidents, domestic incidents, pedestrian stops, and other law enforcement detainments, questionings, and interrogations.

      Attorney Shield Platform provides the connection to Attorneys for the Limited Period during Interactions solely for emergency use when traditional legal support is inaccessible.  The “Limited Period” is the period starting from when you first connect with the Attorney during the Interaction to when you or the Attorney ends the call.

There are separate terms of service that govern the legal support (“Legal Support”) that you are connected to via the Attorney Shield Services (“Law Firm Terms of Service”). Attorney Shield is not a party to the Law Firm Terms of Service. You may receive follow up communication after the Limited Period from the Attorney as outlined in the Legal Services Agreement.

2. No Legal Advice Disclaimer

Attorney Shield (including our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents, and shareholders) does not provide legal advice or legal services. Attorney Shield is not a law firm. Attorney Shield is not an attorney. Attorney Shield Services provides the Attorney Shield Platform to serve as a technological communication layer between Members and the Attorneys. Attorney Shield does not directly employ or supervise the Attorneys and has not direct control over the Attorneys.

Use of the Attorney Shield Service is not intended to and will not create an attorney-client relationship between You and Attorney Shield. Any communication sent to Attorney Shield by You will not create attorney-client relationship between You and Attorney Shield.

When connected with an Attorney, it is solely and completely up to You to accept engagement with that Attorney. If You engage with the Attorney that connects with you You via the Attorney Shield Platform, You are doing so at your own choice. You may reject the Attorney using Your own discretion. Attorney Shield does not endorse or otherwise promote any Attorney. Rather, the Attorney Shield Platform only provides the opportunity to connect with an Attorney. It is solely up to You if you accept the Attorney. Attorney Shield makes no representations or warranties as to the Attorney concerning Attorney’s qualifications (other than being barred and licensed) or the quality of the legal services provided by an Attorney.

3. Eligibility

The Attorney Shield Platform may only be used by individuals who have the right and authority to enter into this Agreement and are fully able and competent to satisfy the terms, conditions, and obligations herein. The Attorney Shield Services are not available to Members who have had their Member account temporarily or permanently deactivated. You may not allow other persons to use your Member account, You agree that You are the sole authorized Member of your Member account, and You may not use your Member account on behalf of any third party, except as otherwise expressly permitted by Attorney Shield. To access Attorney Shield Platform or use the Attorney Shield Services, each Member shall create a Member account. Each person may only create one Member account, and Attorney Shield reserves the right to deactivate any additional or duplicate accounts. Your participation in certain Attorney Shield programs and use of the Attorney Shield Platform may be subject to additional eligibility requirements as determined by Attorney Shield.

By becoming a Member, You represent and warrant that you are at least 18 years old. Notwithstanding the foregoing, if You are the parent or legal guardian of a 4 to 17-year old minor, You may create a Member account for such minor to access the Attorney Shield Platform and use the Attorney Shield Services subject to the following requirements and restrictions: (a) You ensure that the minor’s use of the Attorney Shield Platform is limited solely to accessing and using Attorney Shield Services, (b) You determine that the Attorney Shield Services are suitable for the minor, (c) You ensure that the minor’s use of the Attorney Shield Platform and applicable Attorney Shield Services is done in compliance and acknowledgement of all applicable safety instructions and warnings in this Agreement, any applicable supplemental agreements (if any), and the Attorney Shield Platform, (d) You ensure that the minor does not access the Attorney Shield Services under conditions that have not been authorized by You as the parent or legal guardian, and (e) You explain the terms of this Agreement to the minor.

By creating a Member account for such minor, You hereby give permission and consent to the Agreement on the minor’s behalf, You expressly guarantee the minor’s acceptance, and Your own acceptance, of the terms of this Agreement, and You shall assume any and all responsibility and liability for the minor’s use of the Attorney Shield Platform and Attorney Shield Services as provided by the terms of this Agreement and any applicable supplemental agreements. You will be responsible for any breach of the above representations, warranties and/or this Agreement, and/or any attempt of the minor to disaffirm this Agreement. Furthermore, You hereby represent that you are fully authorized to execute this Agreement on behalf of yourself and all other parents or legal guardians of the minor.

4. Fees, Offer, Payments, and Membership

As a Member, charges to Members and/or Member organizations, if applicable, for the Attorney Shield Services include Membership Fees and applicable taxes. Attorney Shield has the authority and reserves the right to determine and change the Fees by posting applicable pricing terms Attorney Shield’s online web pages, email, and/or mobile application alert, and internal messaging.

1. Member Fees: The amount charged based on the Member Product and product duration (Billing Cycle) selected for access to the Attorney Shield Platform, which can be monthly, semi-annually, annually, or other period of time offered by Attorney Shield. Memberships are billed pursuant to the Billing Cycle.
2. Offer Details: Offer Details for Membership are displayed on the Attorney Shield Platform. Offer Details for Membership are non-binding until You have completed purchase and payment is successfully processed. 
3. Payments: All payments are non-refundable, non-cancelable and non-creditable except as otherwise provided in this Agreement or where required by law. We reserve the right to issue refunds or credits at our sole discretion.  If we do issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
4. Membership Cancellation: You can cancel Your Membership at any time by emailing us at support@attorney-shield.com or within the Attorney Shield Platform’s member portal.  If canceled, Your membership will terminate at the end of the then-current Member Billing Cycle.
5. You acknowledge and agree that: (a) You are not relying on future availability of any Membership beyond the current Billing Cycle; (b) You will be billed using the billing method utilized for your original purpose or the billing method specified within the Attorney Shield Platform, (c) failure to make payment to Us when due may result in the Attorney Shield Services being made unavailable to You and termination of this Agreement and Membership. You represent and warrant that the provided credit card information is correct. You shall promptly notify Us of any change in credit card information or any payment transactions believed to be fraudulent.

5. Your Information

Your Information is any information You provide, upload, publish, post, and any information provided on Your behalf, to or through the Attorney Shield Platform (including any profile information you provide) or send to other Members (including any emergency contact notifications, any emails sent to us, or through any Attorney Shield-related Facebook, Twitter or other social media posting) (“Information”). You consent to us using your Information to create a Member account that will allow you to use the Attorney Shield Platform and Attorney Shield Services (including providing Your Information to the Attorney for Legal Services). Our collection and use of personal information contained in the Information in connection with the Attorney Shield Platform and Attorney Shield Services is set forth in the Attorney Shield’s Privacy Policy (available at https://attorney-shield.com/policies/privacy-policy). You agree to provide and maintain accurate, current and complete Information so that we may rely on your Information as accurate, current and complete. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable right and license to exercise the copyright, publicity, and database rights You have in your Information, and to use, copy, perform, display and distribute such Information, to prepare derivative works or incorporate into other works such Information, in any media now known or not currently known to enable Attorney Shield to provide the Attorney Shield Platform, the Attorney Shield Services, to monitor use of the foregoing, to generate reports or other data related to the foregoing, for marketing activities (subject to Member opt-out option), or to otherwise improve the Attorney Shield Platform and Attorney Shield Services, in all cases subject to the provisions of the Privacy Policy as it relates to your personal information that is part of the Information. Attorney Shield does not assert any ownership over your Information; rather, as between you and Attorney Shield, subject to the rights granted to us in this Agreement, you retain full ownership of all of your Information or other proprietary rights associated with your Information, subject to the terms of this Section 5.

6. Communication from Attorney Shield

Subject to the Privacy Policy, You agree to receive communications from us, our affiliates, or our third-party partners, at any of the phone numbers provided to Attorney Shield by you or on your behalf, and also via email, text message, calls, and push notifications. You agree that texts, calls or prerecorded messages may be generated by automatic telephone dialing systems. Communications from Attorney Shield and its affiliates and third-party partners may include but are not limited to: operational communications concerning your Member account or use of the Attorney Shield Platform and Attorney Shields Services, connection to Attorney for Legal Services, third party service offerings, updates concerning new and existing features on the Attorney Shield Platform or new services, communications concerning marketing or promotions run by us or our third-party partners, and news concerning Attorney Shield and industry developments. If you change or deactivate the phone number you provided to Attorney Shield, you agree to update your Member account information to help prevent us from inadvertently communicating with anyone who acquires your old number. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send.

IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS OR TEXTS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST OR TEXTS BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL OR TEXTS; HOWEVER, YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE ATTORNEY SHIELD SERVICES. WHEN YOU OPT OUT TEXTS OR CALLS, YOU MAY RECEIVE A ONE-TIME OPT-OUT CONFIRMATION TEXT MESSAGE. NO FURTHER MESSAGES WILL BE SENT TO YOUR MOBILE DEVICE, UNLESS INITIATED BY YOU. FOR COMMUNICATION SERVICE SUPPORT OR ASSISTANCE, PLEASE CONTACT OUR SUPPORT TEAM.

7. Use; Restrictions 

Attorney Shield hereby grants to Member the limited, non-transferable, revocable right to access and use the Attorney Shield Platform for the purposes of using the Attorney Shield Services on the terms and conditions set forth in this Agreement and for no other purposes.

With respect to your use of the Attorney Shield Platform and Attorney Shield Services You agree that You will NOT:

1. impersonate any person or entity;

2. stalk, threaten, or otherwise harass any person while using the Attorney Shield Services, including but not limited to law enforcement offers present;

3. stalk, threaten, or otherwise harass any Attorney Shield employee, third party contractor employee, or affiliate:

4. perform First Amendment audits while utilizing the Attorney Shield Services or engage in related activities involving:

a. filming or recording from a public space, within a public space, and outside a public space for the purpose of educating and reporting to the public that photography of a public space is not a crime;

b. individual-initiated contact with law enforcement for the explicit purpose of filming or recording covert scenarios designed to initiate an illegal stop for what could be perceived as illegal conduct;

5. display, share, or distribute video footage originating from the Attorney Shield Platform that in any way that

a. is threatening, fraudulent, libelous, abusive, obscene, profane, sexually oriented, harassing, or illegal;

b. contains the name or image of any Attorney Shield employee, third party contractor (including supporting attorney/legal operations staff), or affiliate.

6. knowingly or unknowingly violate any law, statute, rule, permit, ordinance or regulation during an active legal support video session;

7. interfere with or disrupt any Attorney Shield staff, third-party staff, or Attorney’s ability to provide the Attorney Shield Services;

8. post Information or interact on the Attorney Shield Platform or Attorney Shield Services in a manner which is fraudulent, libelous, abusive, obscene, profane, sexually oriented, harassing, or illegal;

9. deploy methods or techniques that are intended to circumvent the assessment of fees or the collection of monies owed for use of the Attorney Shield Platform;

10. use the Attorney Shield Platform in any way that is not consistent with Attorney Shield Services and Attorney Shield Platform's stated Scope of Services;

11. post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of the Attorney Shield Platform or any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information;

12. forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Attorney Shield Platform;

13. “frame” or “mirror” any part of the Attorney Shield Platform, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other website for any purpose;

14. modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Attorney Shield Platform;

15. rent, lease, lend, sell, redistribute, license or sublicense the Attorney Shield Platform or access to any portion of the Attorney Shield Platform or the Attorney Shield Services;

16. use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, “data mine”, copy, access, acquire information, generate impressions or clicks, input or store information, search, monitor any portion of the Attorney Shield Platform, or in any way reproduce or circumvent the navigational structure or presentation of the Attorney Shield Platform or its contents;

17. transfer, lend, or sell your Member account, password and/or identification, or any other Member’s Information to any other party;

18. use a false email address or other identifying information, impersonate or misrepresent any person or entity, or your affiliation with any person or entity, or otherwise omit, misrepresent, or mislead as to the origin or source of any entity accessing the Attorney Shield Platform;

19. discriminate against or harass any Attorney Shield staff or third-party staff on the basis of race, national origin, religion, gender, gender identity or expression, physical or mental disability, medical condition, marital status, age or sexual orientation;

20. violate any of the Referral Program rules if you participate in the Referral Program;

21. commercialize the Attorney Shield Services without an agreement directly with Attorney Shield;

21. misuse or abuse the Attorney Shield Services in violation of eligibility requirements as determined by Attorney Shield;

22. circumvent any measures implemented by Attorney Shield to prevent or address violations of this Agreement; or

23. cause any third party to engage in the restricted activities above.

You agree that any violation of these Use; Restrictions may result in immediate termination of Your rights to access and use the Attorney Shield Platform, cancellation of your Membership, and removal of your account from the system. You also agree that in such circumstances, You are not entitled to any refund for the unused portion of your membership.

Should you suspect that any unauthorized party may be using Your Member account or You suspect any other breach of security or violation of this Agreement, You agree to notify us immediately by contacting support@attorney-shield.com.

8. Intellectual Property

Any and all intellectual property rights in and to the Attorney Shield Platform shall be owned by Attorney Shield in their entirety. These rights include, but are not limited to, database rights, inventions and patentable subject-matter, patents, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights wherever existing in the world together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or product names set forth in the Attorney Shield Platform and as part of the Attorney Shield Services are the property of their respective owners. You acknowledge and agree that any incident video footage, questions, comments, suggestions, ideas, feedback or other information (“Submissions”) provided by you to us are non-confidential and shall become the sole property of Attorney Shield. Attorney Shield shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial, quality assurance or otherwise, without further consent of or liability to Member, provided any personal identifying the Member shall be obscured or removed. Except for the explicit license grants hereunder, nothing in this Agreement shall be construed to transfer ownership of or grant a license under any intellectual property rights.

ATTORNEY SHIELD and other Attorney Shield logos, designs, graphics, icons, scripts and service names are registered trademarks, trademarks or trade dress of Attorney Shield in the United States and/or other countries (collectively, the “Attorney Shield Marks”) belong to Attorney Shield. You acknowledge that Attorney Shield is the owner and licensor of the Attorney Shield Marks, including all goodwill associated therewith, and that your use of the Attorney Shield logo (or any Attorney Shield Marks) will confer no interest in or ownership of the Attorney Shield Marks in you but rather inures to the benefit of Attorney Shield. You may not use, in any form, the Attorney Shield Marks without the express written consent of Attorney Shield. If Attorney Shield expressly consents that You may use the Attorney Shield Marks, You agree to use the Attorney Shield Marks strictly as permitted by Attorney Shield and in accordance with Attorney Shield’s Brand Guidelines, as may be provided to you and revised from time to time, and to immediately cease any use that Attorney Shield determines to be nonconforming or otherwise unacceptable.

9. Additional Disclaimers and Limitations

In addition to disclaimers set forth in this Agreement, the following disclaimers and limitations are made on behalf of Attorney Shield, our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents, and shareholders.

1. The Attorney Shield Platform only connects Members to Attorneys for the purpose of protecting a Member’s Constitutional Rights and for no other purpose, including state, local laws, rule, and ordinances.
2. Attorney Shield does not provide Legal Services. The terms and conditions for the Legal Services are provided for in a separate Legal Services Agreement between the Attorney and the Member. Member expressly agrees that Attorney Shield does not provide Legal Service and is not a party to the Legal Services Agreement. Attorney Shield disclaims any involvement in Legal Services and does not make any representations or warranties as to the quality or appropriateness or the like of any legal advice or legal representation provided by the Attorneys or through the Legal Services.
3. Except for the express, written terms of the Attorney Shield Member Protection Warranty, which is incorporated by reference into this Agreement, the Attorney Shield Platform and the Attorney Shield Service are provided on an “AS IS” basis and without any warranty or condition, whether express, implied, or statutory. We do not guarantee and do not promise any specific outcome from use of the Attorney Shield Platform or Attorney Shield Services, including the availability, timeliness, or success of any attempted connection to an Attorney for Legal Services. To the fullest extent permitted by law, we expressly disclaim all implied warranties, including warranties of title, merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above limitations may not apply to you.
4. Attorney Shield reserves the right to limit or eliminate access to the Attorney Shield Platform and/or Attorney Shield Services at any time, in its sole discretion, including, without limitation, in specific geographic areas and/or at specific times based on commercial viability, public health concerns, or changes in law.
5. We do not warrant that your use of the Attorney Shield Platform or Attorney Shield Services will result in accurate, complete, reliable, current, secure, uninterrupted, always available, or error-free, or will meet your requirements, that any defects in the Attorney Shield Platform will be corrected, or that the Attorney Shield Platform is free of viruses or other harmful components. We disclaim liability for, and no warranty is made with respect to, connectivity, availability, accuracy, completeness, and reliability of the Attorney Shield Platform or Attorney Shield Services, including with respect to geolocation, estimated call wait times, and routing services.
6. You are responsible at all times for your conduct and the consequences of your conduct while using the Attorney Shield Platform and Attorney Shield Services.
7. You are responsible for the use of your Member account and Attorney Shield expressly disclaims any liability arising from the unauthorized access to or use of your Member account.
8. Location data provided by the Attorney Shield Platform is for basic location purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to degradation in overall services. Neither Attorney Shield, nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data tracked or displayed by the Attorney Shield Platform. Any of your Information, including geolocational data, you upload, provide, or post on the Attorney Shield Platform may be accessible to Attorney Shield and certain Members (authorized by you) of the Attorney Shield Platform.
9. Attorney Shield Platform use relies on a properly functioning mobile device and geographically reliable mobile data plan. We recommend you to use the Attorney Shield Platform with a data plan that includes unlimited or very high data usage limits, and Attorney Shield shall not be responsible or liable for any fees, costs, or overage charges associated with any data plan you use to access the Attorney Shield Platform or Attorney Shield Services.
10. This paragraph applies to any version of the Attorney Shield Platform that you acquire from the Apple App Store or Google Play Store. This Agreement is entered into between you and Attorney Shield. Apple, Inc. (“Apple”) or Google, Inc. (“Google”) is not a party to this Agreement and shall have no obligations with respect to the Attorney Shield Platform. Attorney Shield, not Apple or Google (“Digital Marketplaces”), is solely responsible for the Attorney Shield Platform and the content thereof as set forth hereunder. However, Digital Marketplaces and their subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Digital Market Places shall have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof. This Agreement incorporates by reference Digital Marketplaces’ Licensed Application End Member License Agreement, for purposes of which, you are “the end-User.” In the event of a conflict in the terms of the Licensed Application End Member License Agreement and this Agreement, the terms of this Agreement shall control.
11. Attorney Shield shall not be in breach of this Agreement nor liable for failure or delay in performing obligations under this Agreement if such failure or delay results from events, circumstances or causes beyond its reasonable control including (without limitation) cloud-based infrastructure, communications platforms, natural disasters or acts of God; labor disputes or stoppages; war; government action; epidemic or pandemic; chemical or biological contamination; strikes; riots; acts of domestic or international terrorism; domestic unrest, quarantines; national or regional emergencies; or any other cause, whether similar in kind to the foregoing or otherwise, beyond the party’s reasonable control (“Force Majeure Events”). All service dates under this Agreement affected by Force Majeure Events shall be tolled for the duration of such Force Majeure Event. The parties hereby agree, when feasible, not to cancel but reschedule the pertinent obligations as soon as practicable after the Force Majeure Event ceases to exist.

10. Indemnity

You will indemnify and hold harmless and, at Attorney Shield’s election, defend Attorney Shield including our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents, or shareholders (collectively, the “Indemnified Parties”) from and against any claims, actions, suits, losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of the Attorney Shield Platform and Attorney Shield Services, including: (1) Your breach of this Agreement or the documents it incorporates by reference; (2) Your violation of any law or the rights of a third party, including, staff attorneys, law enforcement, other public officials, other motorists, other co-habitants, and other pedestrians, as a result of Your own interaction with such third party; (3) any allegation that any materials or Information that You submit to us or transmit through the Attorney Shield Platform or to us infringes, misappropriates, or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; (4) Your ownership, use or operation of a motor vehicle or passenger vehicle as a Member; and/or (5) any other activities in connection with the Attorney Shield Platform and Attorney Shield Services. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person. You will not, without Attorney Shield’s prior written consent, agree to any settlement on behalf of any Indemnified Party which includes either the obligation to pay any monetary amounts, or any admissions of liability, whether civil or criminal, on the part of any Indemnified Party.

11. Limitation of Liability

IN NO EVENT WILL ATTORNEY SHIELD, INCLUDING OUR AFFILIATES, SUBSIDIARIES, PARENTS, SUCCESSORS AND ASSIGNS, AND EACH OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SHAREHOLDERS (COLLECTIVELY “ATTORNEY SHIELD” FOR PURPOSES OF THIS SECTION), BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR DELETION, CORRUPTION, LOSS OF DATA, LOSS OF PROGRAMS, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY THE ATTORNEY SHIELD PLATFORM, SERVICE INTERRUPTIONS, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES) ARISING OUT OF OR IN CONNECTION WITH THE ATTORNEY SHIELD PLATFORM, ATTORNEY SHIELD SERVICES, OR THIS AGREEMENT HOWEVER ARISING INCLUDING NEGLIGENCE, EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL ATTORNEY SHIELD’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO USE OF THE ATTORNEY SHIELD PLATFORM, ATTORNEY SHIELD SERVICES AND THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE EXCEED THE TOTAL AMOUNTS PAID TO ATTORNEY SHIELD BY MEMBER IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE ABOVE LIMITATIONS WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.

CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

THE ATTORNEY SHIELD PLATFORM MAY BE USED BY YOU TO CONNECT WITH AN ATTORNEY FOR LEGAL SERVICES, BUT YOU AGREE THAT ATTORNEY SHIELD HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY LEGAL SERVICES OBTAINED FROM THE ATTORNEY SHIELD SERVICES CONNECTION THROUGH THE ATTORNEY SHIELD PLATFORM IN ACCORDANCE WITH THIS AGREEMENT. FOR CLARITY AND WITHOUT LIMITING THE FOREGOING, ATTORNEY SHIELD HAS NO RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR RELIANCE ON THE LEGAL SERVICES.

12. Modification to Agreement

Attorney Shield reserves the right to modify the terms and conditions of this Agreement, and such modifications shall be binding on you only upon your acceptance of the modified Agreement. Attorney Shield reserves the right to modify any information on pages referenced in the hyperlinks from this Agreement from time to time, and such modifications shall become effective upon posting. Continued use of the Attorney Shield Platform after any such changes shall constitute your acceptance of such changes. Unless material changes are made to the arbitration provisions herein, you agree that modification of this Agreement does not create a renewed opportunity to opt out of arbitration (if applicable).

13. Term; Termination

This Agreement is effective upon your acceptance of this Agreement. Either party may terminate this Agreement at any time with notice to the other. Attorney Shield may terminate this Agreement immediately upon breach of a provision of this Agreement by You. Upon termination, You lose the right to access or use the Attorney Shield Platform and Attorney Shield Services. Sections 2, 5, 6, 8-12, and 16-17 shall survive any termination or expiration of this Agreement, including those provisions that would otherwise survive based on the nature of the provision.

14. Third Party Services

From time to time, Attorney Shield may make available third-party products or services (“Third-Party Services”) through the Attorney Shield Platform.  If You elect to acquire or use such Third-Party Services, it is at your own risk. ATTORNEY SHIELD DOES NOT WARRANT OR SUPPORT THIRD PARTY SERVICES, WHETHER OR NOT THEY ARE DESIGNATED BY ATTORNEY SHIELD.  SUCH THIRD-PARTY SERVICES ARE NOT UNDER THE CONTROL OF ATTORNEY SHIELD AND ATTORNEY SHIELD IS NOT RESPONSIBLE FOR THE PRODUCT, SERVICES, WEBSITE, OR CONTENT OF ANY THIRD-PARTY PROVIDER. Third-Party Services will be subject to separate terms and conditions between the third-party provider and You. If You elect to acquire or use a Third-Party Service, it is Your sole responsibility to review and understand these additional terms. THIRD-PARTY SERVICES ARE PROVIDED “AS-IS” WITHOUT ANY WARRANTY. ATTORNEY SHIELD MAKES NO REPRESENTATION WITH RESPECT TO THIRD-PARTY SERVICE. ATTORNEY SHIELD HAS NO LIABILITY FOR ANYTHING (INCLUDING DAMAGE OR HARM) ARISING OUT OF OR IN CONNECTION WITH THIRD-PARTY SERVICES.

15. Promotions, Referrals, and Loyalty Programs

Attorney Shield, at its sole discretion, may make available promotions, referral programs and loyalty programs with different features to any Members or prospective Members. Attorney Shield reserves the right to withhold or deduct credits or benefits obtained through a promotion or program in the event that Attorney Shield determines or believes that the redemption of the promotion or receipt of the credit or benefit was in error, fraudulent, illegal, or in violation of the applicable promotion or program terms or this Agreement. Attorney Shield reserves the right to terminate, discontinue, modify or cancel any promotions or programs at any time and in its sole discretion without notice to you.

Attorney Shield’s referral program may provide you with incentives to refer Your friends and family to become new Members of the Attorney Shield Platform (the “Referral Program”). Your participation in the Referral Program is subject to this Agreement and the additional Referral Program rules.

16. Arbitration Agreement

Exhibit 1 sets for the dispute resolution process for any claims arising under this Agreement that provides the same will be subject to mandatory arbitration. Exhibit 1 is an Arbitration Agreement between You and Attorney Shield detailing the process. READ CAREFULLY THE PROVISIONS OF THE ARBITRATION AGREEMETN IN EXHIBIT 1 AS IT EFFECTS YOUR RIGHTS IN THE EVENT OF A DISPUTE OR CLAIM.

 

17. General Terms

This Agreement shall be governed by the laws of the State of Florida without regard to choice of law principles. This choice of law provision is only intended to specify the use of Florida law to interpret this Agreement and is not intended to create any other substantive right to non- Floridians to assert claims under Florida law whether by statute, common law, or otherwise. If any provision of this Agreement is or becomes invalid or non-binding, the parties shall remain bound by all other provisions of this Agreement. In that event, the parties shall replace the invalid or non-binding provision with provisions that are valid and binding and that have, to the greatest extent possible, a similar effect as the invalid or non-binding provision, given the contents and purpose of this Agreement. You agree that this Agreement and all incorporated agreements may be assigned by Attorney Shield, in our sole discretion by providing notice to You. You may not assign this Agreement without Attorney Shield’s prior written approval. Any purported assignment by you in violation of this Section 17 shall be void. Except as explicitly stated otherwise, any notices to Attorney Shield shall be given by certified mail, postage prepaid and return receipt requested to Attorney Shield, Inc., 7901 4th Street North, Suite 5473, Saint Petersburg, Florida 33702. Any notices to you shall be provided to you through the Attorney Shield Platform or given to you via the email address or physical address you provide to Attorney Shield during the registration process. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. The words “include”, “includes” and “including” are deemed to be followed by the words “without limitation”. A party’s failure to act with respect to a breach by the other party does not constitute a waiver of the party’s right to act with respect to subsequent or similar breaches, any such waiver shall be in writing. This Agreement sets forth the entire understanding and agreement between you and Attorney Shield with respect to the subject matter hereof and supersedes all previous understandings and agreements between the parties, whether oral or written.

EXHIBIT 1: Arbitration Agreement

(a) Agreement to Binding Arbitration Between You and Attorney Shield.

YOU AND ATTORNEY SHIELD MUTUALLY AGREE TO WAIVE OUR RESPECTIVE RIGHTS TO RESOLUTION OF DISPUTES IN A COURT OF LAW BY A JUDGE OR JURY AND AGREE TO RESOLVE ANY DISPUTE BY ARBITRATION, as set forth below. This agreement to arbitrate (“Arbitration Agreement”) is governed by the Federal Arbitration Act (“FAA”); but if the FAA is inapplicable for any reason, then this Arbitration Agreement is governed by the laws of the State of Florida without regard to choice of law principles. This Arbitration Agreement survives after the Agreement terminates or your relationship with Attorney Shield ends. ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. Except as expressly provided below, this Arbitration Agreement applies to all Claims (defined below) between you and Attorney Shield, including our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents, or shareholders. This Arbitration Agreement also applies to claims between you and Attorney Shield’s service providers, including but not limited to background check providers and payment processors; and such service providers shall be considered intended third-party beneficiaries of this Arbitration Agreement.

Except as expressly provided below, ALL DISPUTES AND CLAIMS BETWEEN US (EACH A “CLAIM” AND COLLECTIVELY, “CLAIMS”) SHALL BE EXCLUSIVELY RESOLVED BY BINDING ARBITRATION SOLELY BETWEEN YOU AND ATTORNEY SHIELD. These Claims include, but are not limited to, any dispute, claim or controversy, whether based on past, present, or future events, arising out of or relating to: this Agreement and prior versions thereof (including the breach, termination, enforcement, interpretation or validity thereof), the Attorney Shield Platform and the Attorney Shield Services, Attorney Shield promotions, gift card, referrals or loyalty programs, any other goods or services made available through the Attorney Shield Platform by Attorney Shield or a third-party provider, your relationship with Attorney Shield, the threatened or actual suspension, deactivation or termination of your Member Account or this Agreement, payments made by you, any promotions or offers made by Attorney Shield, breach of any express or implied contract or covenant, claims arising under federal or state consumer protection laws; claims arising under antitrust laws, claims arising under the Telephone Consumer Protection Act and Fair Credit Reporting Act; and claims arising under the Uniform Trade Secrets Act, Civil Rights Act of 1964, Americans With Disabilities Act, Age Discrimination in Employment Act, Older Workers Benefit Protection Act, Family Medical Leave Act, Fair Labor Standards Act, and state statutes, if any, addressing the same or similar subject matters, and all other federal and state statutory and common law claims. All disputes concerning the arbitrability of a Claim (including disputes about the scope, applicability, enforceability, revocability or validity of the Arbitration Agreement) shall be decided by the arbitrator, except as expressly provided below.

BY AGREEING TO ARBITRATION, YOU UNDERSTAND THAT YOU AND ATTORNEY SHIELD ARE WAIVING THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL FOR ALL CLAIMS, EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS ARBITRATION AGREEMENT. This Arbitration Agreement is intended to require arbitration of every claim or dispute that can lawfully be arbitrated, except for those claims and disputes which by the terms of this Arbitration Agreement are expressly excluded from the requirement to arbitrate.

(b) Prohibition of Class Actions and Non-Individualized Relief.

YOU UNDERSTAND AND AGREE THAT YOU AND ATTORNEY SHIELD MAY EACH BRING CLAIMS IN ARBITRATION AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT ON A CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE BASIS (“CLASS ACTION WAIVER”). YOU UNDERSTAND AND AGREE THAT YOU AND ATTORNEY SHIELD BOTH ARE WAIVING THE RIGHT TO PURSUE OR HAVE A DISPUTE RESOLVED AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. NOTWITHSTANDING THE FOREGOING, THIS SUBSECTION (B) SHALL NOT APPLY TO REPRESENTATIVE PRIVATE ATTORNEYS GENERAL ACT CLAIMS BROUGHT AGAINST ATTORNEY SHIELD, WHICH ARE ADDRESSED SEPARATELY IN SECTION 14(C).

The arbitrator shall have no authority to consider or resolve any Claim or issue any relief on any basis other than an individual basis. The arbitrator shall have no authority to consider or resolve any Claim or issue any relief on a class, collective, or representative basis. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claims.

Notwithstanding any other provision of this Agreement, the Arbitration Agreement or the AAA Rules, disputes regarding the interpretation, applicability, or enforceability of the Class Action Waiver may be resolved only by a court and not by an arbitrator. In any case in which: (1) the dispute is filed as a class, collective, or representative action and (2) there is a final judicial determination that the Class Action Waiver is unenforceable with respect to any Claim or any particular remedy for a Claim (such as a request for public injunctive relief), then that Claim or particular remedy (and only that Claim or particular remedy) shall be severed from any remaining claims and/or remedies and may be brought in a court of competent jurisdiction, but the Class Action Waiver shall be enforced in arbitration on an individual basis as to all other Claims or remedies to the fullest extent possible.

(c) Representative PAGA Waiver.

Notwithstanding any other provision of this Agreement or the Arbitration Agreement, to the fullest extent permitted by law: (1) you and Attorney Shield agree not to bring a representative action on behalf of others under the Private Attorneys General Act of 2004 (“PAGA”), California Labor Code § 2698 et seq., in any court or in arbitration, and (2) for any claim brought on a private attorney general basis, including under the California PAGA, both you and Attorney Shield agree that any such dispute shall be resolved in arbitration on an individual basis only (i.e., to resolve whether you have personally been aggrieved or subject to any violations of law), and that such an action may not be used to resolve the claims or rights of other individuals in a single or collective proceeding (i.e., to resolve whether other individuals have been aggrieved or subject to any violations of law) (collectively, “representative PAGA Waiver”). Notwithstanding any other provision of this Agreement, the Arbitration Agreement or the AAA Rules, disputes regarding the scope, applicability, enforceability, revocability or validity of this representative PAGA Waiver may be resolved only by a civil court of competent jurisdiction and not by an arbitrator. If any provision of this representative PAGA Waiver is found to be unenforceable or unlawful for any reason: (i) the unenforceable provision shall be severed from this Agreement; (ii) severance of the unenforceable provision shall have no impact whatsoever on the Arbitration Agreement or the requirement that any remaining Claims be arbitrated on an individual basis pursuant to the Arbitration Agreement; and (iii) any such representative PAGA or other representative private attorneys general act claims must be litigated in a civil court of competent jurisdiction and not in arbitration. To the extent that there are any Claims to be litigated in a civil court of competent jurisdiction because a civil court of competent jurisdiction determines that the representative PAGA Waiver is unenforceable with respect to those Claims, the Parties agree that litigation of those Claims shall be stayed pending the outcome of any individual Claims in arbitration.

(d) Rules Governing the Arbitration.

Any arbitration conducted pursuant to this Arbitration Agreement shall be administered by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth in this Agreement. Copies of these rules can be obtained at the AAA’s website (www.adr.org) (the “AAA Rules”). Notwithstanding the foregoing, if requested by you and if proper based on the facts and circumstances of the Claims presented, the arbitrator shall have the discretion to select a different set of AAA Rules, but in no event shall the arbitrator consolidate more than one person’s Claims, or otherwise preside over any form of representative, collective, or class proceeding. The parties may select a different arbitration administrator upon mutual written agreement.

As part of the arbitration, both you and Attorney Shield will have the opportunity for reasonable discovery of non-privileged information that is relevant to the Claim. The arbitrator may award any individualized remedies that would be available in court. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claims. The arbitrator will provide a reasoned written statement of the arbitrator’s decision which shall explain the award given and the findings and conclusions on which the decision is based.

The arbitrator will decide the substance of all claims in accordance with applicable law, and will honor all claims of privilege recognized by law. The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof, provided that any award may be challenged in a court of competent jurisdiction.

(e) Arbitration Fees and Awards.

The payment of filing and arbitration fees will be governed by the relevant AAA Rules subject to the following modifications:

If Attorney Shield initiates arbitration under this Arbitration Agreement, Attorney Shield will pay all AAA filing and arbitration fees.

Except as provided in Federal Rule of Civil Procedure 68 or any state equivalents, each party shall pay its own attorneys’ fees and pay any costs that are not unique to the arbitration (i.e., costs that each party would incur if the claim(s) were litigated in a court such as costs to subpoena witnesses and/or documents, take depositions and purchase deposition transcripts, copy documents, etc.).

At the end of any arbitration, the arbitrator may award reasonable fees and costs or any portion thereof to you if you prevail, to the extent authorized by applicable law.

Although under some laws Attorney Shield may have a right to an award of attorneys' fees and non-filing fee expenses if it prevails in an arbitration, Attorney Shield agrees that it will not seek such an award unless you are represented by an attorney or the arbitrator has determined that the claim is frivolous or brought for an improper purpose (as measured by the standards of Federal Rule of Civil Procedure 11(b)).

If the arbitrator issues you an award that is greater than the value of Attorney Shield’s last written settlement offer made after you participated in good faith in the optional Negotiation process described in subsection (k) below, then Attorney Shield will pay you the amount of the award or U.S. $1,000, whichever is greater.

(f) Location and Manner of Arbitration.

Unless you and Attorney Shield agree otherwise, any arbitration hearings between Attorney Shield and a Member will take place in St Johns County, Florida. If AAA arbitration is unavailable in St Johns County, the arbitration hearings will take place in the nearest available location for a AAA arbitration within the state of Florida. Your right to a hearing will be determined by the AAA Rules.

(g) Exceptions to Arbitration.

This Arbitration Agreement shall not require arbitration of the following types of claims: (1) small claims actions brought on an individual basis that are within the scope of such small claims court’s jurisdiction; (2) a representative action brought on behalf of others under PAGA or other private attorneys general acts, to the extent the representative PAGA Waiver in Section 14(c) of such action is deemed unenforceable by a court of competent jurisdiction under applicable law not preempted by the FAA; (3) claims that may not be subject to arbitration as a matter of generally applicable law not preempted by the FAA; and (4) individual claims of sexual assault or sexual harassment in connection with the use of the Attorney Shield Platform or Attorney Shield Services. Where these claims are brought in a court of competent jurisdiction, Attorney Shield will not require arbitration of those claims. Attorney Shield’s agreement not to require arbitration of these claims does not waive the enforceability of any other provision of this Arbitration Agreement (including without limitation the waivers provided in Section 14(b)), or of the enforceability of this Arbitration Agreement as to any other dispute, claim, or controversy.

(h) Severability.

Except as otherwise provided in the severability provisions in subsections (b) and (c) above, in the event that any portion of this Arbitration Agreement is deemed illegal or unenforceable under applicable law not preempted by the FAA, such provision shall be severed and the remainder of the Arbitration Agreement shall be given full force and effect.

(i) Optional Pre-Arbitration Negotiation Process.

Before initiating any arbitration or proceeding, you and Attorney Shield may agree to first attempt to negotiate any dispute, claim or controversy between the parties informally for 30 days, unless this time period is mutually extended by you and Attorney Shield. A party who intends to seek negotiation under this subsection must first send to the other a written notice of the dispute (“Notice”). The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought. All offers, promises, conduct and statements, whether oral or written, made in the course of the negotiation by any of the parties, their agents, employees, and attorneys are confidential, privileged and inadmissible for any purpose, including as evidence of liability or for impeachment, in arbitration or other proceeding involving the parties, provided that evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or as this could violate HIPAA non-discoverable as a result of its use in the negotiation.

(j) Binding Effect; Third-Party Beneficiaries.

This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns, where their underlying claim(s) arise out of or relate to your use of the Attorney Shield Platform or Attorney Shield Services. To the extent that any third-party beneficiary to this Agreement brings claims against a party, those claims shall also be subject to this Arbitration Agreement.

_________________________________________________________________________

The Law Firm Terms of Service

Last Updated: February 13, 2024

These Terms of Service constitute a legally binding agreement (the “Agreement”) between you and the law firm providing Legal Services (collectively, “Law Firm,” “we,” “us” or “our”) governing the provision of Legal Services provided by the Law Firm. The parties acknowledge that you are accessing the Legal Services (defined below) through a technological communications platform provided by Attorney Shield, Inc. as a service (“Attorney Shield Services”). You will be made aware of the Law Firm name upon connection with you upon connection through the Attorney Shield Services. This Agreement is solely between you and the Law Firm. Attorney Shield, Inc.is not a party to this Agreement. 
PLEASE BE ADVISED: THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND LAW FIRM CAN BE BROUGHT (SEE SECTION 13 BELOW). THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO: (1) WAIVE YOUR RIGHT TO A JURY TRIAL, AND (2) SUBMIT CLAIMS YOU HAVE AGAINST LAW FIRM TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP OR REPRESENTATIVE ACTION OR PROCEEDING.
By entering into this Agreement, and/or by accessing the Law Firm through the Attorney Shield Services, you expressly acknowledge that you understand this Agreement and accept all of its terms. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, INCLUDING THE ARBITRATION AGREEMENT, YOU MAY NOT USE OR ACCESS THE LAW FIRM THOUGH THE ATTORNEY SHIELD SERVICES. 
1.    Scope.
Upon connection with you via the Attorney Shield Platform, the Law Firm through its assigned attorneys, will provide you with advocacy, legal information, and best practices during a law enforcement initiated contact (including, but not limited to traffic stops, police responses to auto accidents, domestic incidents, pedestrian stops, and other law enforcement detainments and interrogations) that implicate federal rights protected under the 1st, 2nd, 4th, 5th and 6th Amendments to the United States Constitution (“Scope”) to minimize police escalation and ensure investigations are conducted lawfully for the limited time period for such contact commencing on the start of the call and terminating at the conclusion of the call (“Call Period”) related to such contact (collectively, the “Legal Services”) . 
•    1st Amendment: Freedom of Religion, Speech, Press, Assembly and Petition
•    2nd Amendment: Right to Bear Arms
•    4th Amendment: Search and Seizure
•    5th Amendment: Grand Jury, Double Jeopardy, Self-Incrimination; Due Process; Takings
•    6th Amendment: Right to Speedy Trial by Jury, Witness, Counsel
On some occasions, the Law Firm may (but is not obligated to) reach out to you after the Call Period via the Attorney Shield platform to engage in post-Call Period (or post-incident) follow up.
Legal Services do not cover, and the Law Firm expressly refuses to provide Legal Services, where the 1st, 2nd, 4th, 5th and/or 6th Amendments to the United States Constitution are applied in an abridged form or not applied, including, without limitation, when the law enforcement initiated contact occurs on tribal lands, United States miliary installments or outside of the fifty states that comprise the United States of America (“Non-Covered Locations”).
2.    Limitations
You understand and agree that the Law Firm only provides the limited Legal Services for the Scope set forth herein during the Call Period. The Law Firm and its attorneys WILL NOT provide any legal service, including advice or representation, outside the limited Scope of the Legal Services. Non-Covered Locations are expressly excluded from the Scope. The Legal Services are offered for emergency use when access to local law firm is not possible within the limited emergency timeframe. The engagement is not intended to be of a broader nature. If additional legal support beyond the Call Period or outside the Scope is required, You must contact another attorney or law firm.
3.    Representation
The Law Firm, including the attorney, will represent You only as to the Scope during the Call Period. The Law Firm, including the attorney, will have NO PROFESSIONAL OR LEGAL obligation after the Call Period. ALL REPRESENTATION OF YOU ENDS AT THE CONCLUSION OF THE CALL PERIOD. Any additional legal services, support or advice needed after the Call Period must be obtained for another attorney or law firm that You retain on your own. The Law Firm has no obligation to assist you in retaining an attorney or law firm or obtaining additional legal support. 
4.    Disclaimer
You understand and agree the Law Firm does not guarantee or warrant a specific outcome and that, as the representation is limited to the Call Period, that the assigned attorney is basing the Legal Services on the information provided by You. You must provide true and accurate information to the assigned attorney.
5.    Restrictions
With respect to your use of the Legal Services, you agree that you will not:
a.    impersonate any person or entity;
b.    stalk, threaten, or otherwise harass any person during an active session Legal Services including but not limited to law enforcement offers present;
c.    stalk, threaten, or otherwise harass any Attorney Shield employee, third party contractor employee, or affiliate of the Law Firm:
d.    perform First Amendment audits while utilizing the Legal Services or related activities involving:
a.    filming or recording from a public space, within a public space, and outside a public space for the purpose of educating and reporting to the public that photography of a public space is not a crime;
b.    individual-initiated contact with law enforcement for the explicit purpose of filming or recording covert scenarios designed to initiate an illegal stop for what could be perceived as illegal conduct;
e.    display, share, or distribute video footage originating from the Attorney Shield platform that in any way that is threatening, fraudulent, libelous, abusive, obscene, profane, sexually oriented, harassing, or illegal;
f.    knowingly or unknowingly violate any law, statute, rule, permit, ordinance or regulation during an active Legal Service session;
g.    interfere with or disrupt any Law Firm staff’s ability to conduct Legal Support Services;
h.    post Information or interact on the Legal Services in a manner which is fraudulent, libelous, abusive, obscene, profane, sexually oriented, harassing, or illegal;
i.    discriminate against or harass any Law Firm staff based on race, national origin, religion, gender, gender identity or expression, physical or mental disability, medical condition, marital status, age or sexual orientation; or
j.    misrepresent the Legal Services to a police officer or any third party.
6.    Termination
Representation under this Agreement extends only during the Call Period. This Agreement terminates at the end of the Call Period without exception.
YOU UNDERSTAND AND AGREE THAT THE REPRESENTATION UNDER THIS AGREEMENT IS EXPRESSLY LIMITED IN SCOPE AND TIME BOUND BY THE CALL PERIOD.
7.    Fees
Fees will not be collected from You by the Law Firm. Any amounts paid to the Law Firm will be facilitated by Attorney Shield, Inc. as part of your plan membership fees.
8.    Staffing
The Law Firm will assign an attorney to you upon notification from the Attorney Shield platform that you are engaging the Attorney Shield Services.
9.    Client Recordings
The Attorney Shield platform will record video and audio of the call between you and the assigned attorney and, potentially, interactions with law enforcement and accompanying Attorney notations, if any (“Recording”). This Recording is stored on the Attorney Shield platform. The assigned attorney will not have access to the Recording. The Law Firm management may access the Recording if the assigned attorney flags it for review post Call Period. The Law Firm does not store the Recording. The Recording is stored on the Attorney Shield platform and may be accessed only as permitted by Attorney Shield and applicable law. The Attorney Shield platform may collect and compile data and information collected related to use of the Attorney Shield Services by all Members an aggregated and anonymized format, including information and data related to the Legal Services, provided, in no event shall this information contain personally identifiable information (“Aggregated Data”). Attorney Shield, Inc. may use such Aggregated Data in accordance with the terms and conditions agreed to between you and Attorney Shield, Inc. as “Information” defined therein or as shared by Attorney Shield, Inc. with the Law Firm to ensure quality service by the Law Firm.
10.    Electronic Communications
You expressly authorized the Law Firm and its assigned attorney to contact you through the Attorney Shield platform. The Law Firm and its assigned attorney will NOT contact you outside of the Attorney Shield platform.
11.    Limitation of Liability
THE LAW FIRM AND ITS ATTORNEYS WILL HAVE NO LIABILITY TO YOU FOR ANY ACTS OR OMISSIONS OUTSIDE THE SCOPE AND/OR CALL PERIOD OF THE LEGAL SERVICES. You expressly agree this is the basis for the law firm agreeing to provide the Legal Services. IN NO EVENT WILL THE LAW FIRM, INCLUDING ITS ATTORNEYS, BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR INDIRECT DAMAGES.
12.    Governing Law; Dispute Resolution.
This Agreement shall be governed by the laws of the state in which the Law Firm providing the Legal Services is located without regard to choice of law principles. This choice of law provision is only intended to specify the use of such state law to interpret this Agreement.
13.    Arbitration Agreement
Exhibit 1 sets for the dispute resolution process for any claims arising under this Agreement that provides the same will be subject to mandatory arbitration. Exhibit 1 is an Arbitration Agreement between You and Law Firm detailing the process. READ CAREFULLY THE PROVISIONS OF THE ARBITRATION AGREEMETN IN EXHIBIT 1 AS IT EFFECTS YOUR RIGHTS IN THE EVENT OF A DISPUTE OR CLAIM.
14.    General Terms
If any provision of this Agreement is or becomes invalid or non-binding, the parties shall remain bound by all other provisions of this Agreement. In that event, the parties shall replace the invalid or non-binding provision with provisions that are valid and binding and that have, to the greatest extent possible, a similar effect as the invalid or non-binding provision, given the contents and purpose of this Agreement. Except as explicitly stated otherwise, any notices to Law Firm shall be given through the Attorney Shield platform by sending an email to legalnotice@attorney-shield.com. Any notices to you shall be provided to you through the Attorney Shield platform or given to you via the email address or physical address you provide to Attorney Shield during the registration process. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. The words “include”, “includes” and “including” are deemed to be followed by the words “without limitation”. A party’s failure to act with respect to a breach by the other party does not constitute a waiver of the party’s right to act with respect to subsequent or similar breaches, any such waiver shall be in writing. This Agreement sets forth the entire understanding and agreement between you and Law Firm with respect to the subject matter hereof and supersedes all previous understandings and agreements between the parties, whether oral or written.

EXHIBIT 1: Arbitration Agreement

(a) Agreement to Binding Arbitration Between You and Attorney Shield.
YOU AND LAW FIRM MUTUALLY AGREE TO WAIVE OUR RESPECTIVE RIGHTS TO RESOLUTION OF DISPUTES IN A COURT OF LAW BY A JUDGE OR JURY AND AGREE TO RESOLVE ANY DISPUTE BY ARBITRATION, as set forth below. This agreement to arbitrate (“Arbitration Agreement”) is governed by the Federal Arbitration Act (“FAA”); but if the FAA is inapplicable for any reason, then this Arbitration Agreement is governed by the laws of the state in which the Law Firm providing the Legal Services is located without regard to choice of law principles. This Arbitration Agreement survives after the Agreement terminates or your relationship with Law Firm ends. ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. Except as expressly provided below, this Arbitration Agreement applies to all Claims (defined below) between you and Law Firm, including our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents, or shareholders.
Except as expressly provided below, ALL DISPUTES AND CLAIMS BETWEEN US (EACH A “CLAIM” AND COLLECTIVELY, “CLAIMS”) SHALL BE EXCLUSIVELY RESOLVED BY BINDING ARBITRATION SOLELY BETWEEN YOU AND LAW FIRM. These Claims include, but are not limited to, any dispute, claim or controversy, whether based on past, present, or future events, arising out of or relating to: this Agreement and prior versions thereof (including the breach, termination, enforcement, interpretation or validity thereof), the Legal Services, your relationship with Law Firm, or this Agreement, breach of any express or implied contract or covenant, claims arising under federal or state consumer protection laws; claims arising under antitrust laws, claims arising under the Telephone Consumer Protection Act and Fair Credit Reporting Act; and claims arising under the Uniform Trade Secrets Act, Civil Rights Act of 1964, Americans With Disabilities Act, Age Discrimination in Employment Act, Older Workers Benefit Protection Act, Family Medical Leave Act, Fair Labor Standards Act, and state statutes, if any, addressing the same or similar subject matters, and all other federal and state statutory and common law claims. All disputes concerning the arbitrability of a Claim (including disputes about the scope, applicability, enforceability, revocability or validity of the Arbitration Agreement) shall be decided by the arbitrator, except as expressly provided below.
BY AGREEING TO ARBITRATION, YOU UNDERSTAND THAT YOU AND LAW FIRM ARE WAIVING THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL FOR ALL CLAIMS, EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS ARBITRATION AGREEMENT. This Arbitration Agreement is intended to require arbitration of every claim or dispute that can lawfully be arbitrated, except for those claims and disputes which by the terms of this Arbitration Agreement are expressly excluded from the requirement to arbitrate.
(b) Prohibition of Class Actions and Non-Individualized Relief.
YOU UNDERSTAND AND AGREE THAT YOU AND LAW FIRM MAY EACH BRING CLAIMS IN ARBITRATION AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT ON A CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE BASIS (“CLASS ACTION WAIVER”). YOU UNDERSTAND AND AGREE THAT YOU AND LAW FIRM BOTH ARE WAIVING THE RIGHT TO PURSUE OR HAVE A DISPUTE RESOLVED AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. NOTWITHSTANDING THE FOREGOING, THIS SUBSECTION (B) SHALL NOT APPLY TO REPRESENTATIVE PRIVATE ATTORNEYS GENERAL ACT CLAIMS BROUGHT AGAINST LAW FIRM, WHICH ARE ADDRESSED SEPARATELY IN SECTION 14(C).
The arbitrator shall have no authority to consider or resolve any Claim or issue any relief on any basis other than an individual basis. The arbitrator shall have no authority to consider or resolve any Claim or issue any relief on a class, collective, or representative basis. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claims.
Notwithstanding any other provision of this Agreement, the Arbitration Agreement or the AAA Rules, disputes regarding the interpretation, applicability, or enforceability of the Class Action Waiver may be resolved only by a court and not by an arbitrator. In any case in which: (1) the dispute is filed as a class, collective, or representative action and (2) there is a final judicial determination that the Class Action Waiver is unenforceable with respect to any Claim or any particular remedy for a Claim (such as a request for public injunctive relief), then that Claim or particular remedy (and only that Claim or particular remedy) shall be severed from any remaining claims and/or remedies and may be brought in a court of competent jurisdiction, but the Class Action Waiver shall be enforced in arbitration on an individual basis as to all other Claims or remedies to the fullest extent possible. 
(c) Representative PAGA Waiver.
Notwithstanding any other provision of this Agreement or the Arbitration Agreement, to the fullest extent permitted by law: (1) you and Law Firm agree not to bring a representative action on behalf of others under the Private Attorneys General Act of 2004 (“PAGA”), California Labor Code § 2698 et seq., in any court or in arbitration, and (2) for any claim brought on a private attorney general basis, including under the California PAGA, both you and Law Firm agree that any such dispute shall be resolved in arbitration on an individual basis only (i.e., to resolve whether you have personally been aggrieved or subject to any violations of law), and that such an action may not be used to resolve the claims or rights of other individuals in a single or collective proceeding (i.e., to resolve whether other individuals have been aggrieved or subject to any violations of law) (collectively, “representative PAGA Waiver”). Notwithstanding any other provision of this Agreement, the Arbitration Agreement or the AAA Rules, disputes regarding the scope, applicability, enforceability, revocability or validity of this representative PAGA Waiver may be resolved only by a civil court of competent jurisdiction and not by an arbitrator. If any provision of this representative PAGA Waiver is found to be unenforceable or unlawful for any reason: (i) the unenforceable provision shall be severed from this Agreement; (ii) severance of the unenforceable provision shall have no impact whatsoever on the Arbitration Agreement or the requirement that any remaining Claims be arbitrated on an individual basis pursuant to the Arbitration Agreement; and (iii) any such representative PAGA or other representative private attorneys general act claims must be litigated in a civil court of competent jurisdiction and not in arbitration. To the extent that there are any Claims to be litigated in a civil court of competent jurisdiction because a civil court of competent jurisdiction determines that the representative PAGA Waiver is unenforceable with respect to those Claims, the Parties agree that litigation of those Claims shall be stayed pending the outcome of any individual Claims in arbitration.
(d) Rules Governing the Arbitration.
Any arbitration conducted pursuant to this Arbitration Agreement shall be administered by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth in this Agreement. Copies of these rules can be obtained at the AAA’s website (www.adr.org) (the “AAA Rules”). Notwithstanding the foregoing, if requested by you and if proper based on the facts and circumstances of the Claims presented, the arbitrator shall have the discretion to select a different set of AAA Rules, but in no event shall the arbitrator consolidate more than one person’s Claims, or otherwise preside over any form of representative, collective, or class proceeding. The parties may select a different arbitration administrator upon mutual written agreement.
As part of the arbitration, both you and Law Firm will have the opportunity for reasonable discovery of non-privileged information that is relevant to the Claim. The arbitrator may award any individualized remedies that would be available in court. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claims. The arbitrator will provide a reasoned written statement of the arbitrator’s decision which shall explain the award given and the findings and conclusions on which the decision is based.
The arbitrator will decide the substance of all claims in accordance with applicable law, and will honor all claims of privilege recognized by law. The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof, provided that any award may be challenged in a court of competent jurisdiction.
(e) Arbitration Fees and Awards.
The payment of filing and arbitration fees will be governed by the relevant AAA Rules subject to the following modifications:
If Law Firm initiates arbitration under this Arbitration Agreement, Law Firm will pay all AAA filing and arbitration fees.
Except as provided in Federal Rule of Civil Procedure 68 or any state equivalents, each party shall pay its own attorneys’ fees and pay any costs that are not unique to the arbitration (i.e., costs that each party would incur if the claim(s) were litigated in a court such as costs to subpoena witnesses and/or documents, take depositions and purchase deposition transcripts, copy documents, etc.).
At the end of any arbitration, the arbitrator may award reasonable fees and costs or any portion thereof to you if you prevail, to the extent authorized by applicable law.
Although under some laws Law Firm may have a right to an award of attorneys' fees and non-filing fee expenses if it prevails in an arbitration, Law Firm agrees that it will not seek such an award unless you are represented by an attorney or the arbitrator has determined that the claim is frivolous or brought for an improper purpose (as measured by the standards of Federal Rule of Civil Procedure 11(b)).
If the arbitrator issues you an award that is greater than the value of Law Firm’s last written settlement offer made after you participated in good faith in the optional Negotiation process described in subsection (k) below, then Law Firm will pay you the amount of the award or U.S. $1,000, whichever is greater.
(f) Location and Manner of Arbitration.
Unless you and Law Firm agree otherwise, any arbitration hearings between Law Firm and a Member will take place in the county where the Law Firm providing the Legal Services resides. If AAA arbitration is unavailable in such county, the arbitration hearings will take place in the nearest available location for a AAA arbitration within such state. Your right to a hearing will be determined by the AAA Rules.
(g) Exceptions to Arbitration.
This Arbitration Agreement shall not require arbitration of the following types of claims: (1) small claims actions brought on an individual basis that are within the scope of such small claims court’s jurisdiction; (2) a representative action brought on behalf of others under PAGA or other private attorneys general acts, to the extent the representative PAGA Waiver in Section 14(c) of such action is deemed unenforceable by a court of competent jurisdiction under applicable law not preempted by the FAA; (3) claims that may not be subject to arbitration as a matter of generally applicable law not preempted by the FAA; and (4) individual claims of sexual assault or sexual harassment in connection with the use of the Legal Services. Where these claims are brought in a court of competent jurisdiction, Law Firm will not require arbitration of those claims. Law Firm’s agreement not to require arbitration of these claims does not waive the enforceability of any other provision of this Arbitration Agreement (including without limitation the waivers provided in Section 14(b)), or of the enforceability of this Arbitration Agreement as to any other dispute, claim, or controversy.
(h) Severability.
Except as otherwise provided in the severability provisions in subsections (b) and (c) above, in the event that any portion of this Arbitration Agreement is deemed illegal or unenforceable under applicable law not preempted by the FAA, such provision shall be severed and the remainder of the Arbitration Agreement shall be given full force and effect.
(i) Optional Pre-Arbitration Negotiation Process.
Before initiating any arbitration or proceeding, you and Law Firm may agree to first attempt to negotiate any dispute, claim or controversy between the parties informally for 30 days, unless this time period is mutually extended by you and Law Firm. A party who intends to seek negotiation under this subsection must first send to the other a written notice of the dispute (“Notice”). The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought. All offers, promises, conduct and statements, whether oral or written, made in the course of the negotiation by any of the parties, their agents, employees, and attorneys are confidential, privileged and inadmissible for any purpose, including as evidence of liability or for impeachment, in arbitration or other proceeding involving the parties, provided that evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or as this could violate HIPAA non-discoverable as a result of its use in the negotiation.
(j) Binding Effect; Third-Party Beneficiaries.
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns, where their underlying claim(s) arise out of or relate to your use of the Legal Services. To the extent that any third-party beneficiary to this Agreement brings claims against a party, those claims