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Updated: October 14, 2026
These terms bind you and Attorney Shield, Inc., a Delaware company, including its parents, subsidiaries, representatives, officers, and directors (“we” or “us”). They cover our websites, app, technology, facilities, and platform (“Platform”) and the services below (“Services”).
IMPORTANT DISPUTE NOTICE. EXCEPT AS EXHIBIT 1 ALLOWS, YOU AND WE AGREE TO FINAL, BINDING, INDIVIDUAL ARBITRATION, GIVING UP COURT AND JURY TRIALS AND PARTICIPATION IN CLASS, COLLECTIVE, OR REPRESENTATIVE CASES. READ SECTION 16 AND EXHIBIT 1.
Accepting these terms or using the Platform means you agree to them, including Exhibit 1. Otherwise, you may not use the Platform or Services. If you use them for an organization contracted with us, rather than as a Member, its contract governs; ask your organization for those terms first.
The Platform offers two Services: on-demand Attorney connections and member-controlled recording, storage, and retrieval of law enforcement-related activity. Members must accept these terms and the separate Law Firm Terms of Service.
Attorney connections.The Platform connects members (“Members”) on demand with attorneys or law firms (“Attorneys”) during law enforcement-initiated contacts (“Interactions”) that may affect First, Second, Fourth, Fifth, or Sixth Amendment rights (“Constitutional Rights”). Interactions include traffic stops, police responses to accidents, domestic incidents, pedestrian stops, detentions, questioning, and interrogations. Attorney connections are for emergencies when traditional legal support is inaccessible. Members must accept these terms and the separate Law Firm Terms of Service.
The “Limited Period” runs from connecting with an Attorney until either of you ends the call. The separate Law Firm Terms govern legal support; we are not a party to them. Attorneys may contact you afterward as the separate legal services agreement allows.
Recording and retrieval. To Members may use the recording feature to record law enforcement-related activity and stream it to the Platform for storage. Members may retrieve and download available recordings through the mobile app, subject to these terms and the Privacy Policy. You are solely responsible for lawfully recording, using, and sharing the footage.
Starting a recording does not facilitate a request for an Attorney connection, legal review, emergency assistance, or submission of a report to an agency. Recording alone does not create an attorney-client relationship or make stored footage privileged.
Warranty. Eligible Members, as determined by service entitlements listed for each product, may receive the supplemental Member Protection Warranty (“Warranty”). Its terms, at https://www.attorney-shield.com/warranty-details, are part of this agreement. The Warranty provides reimbursement for documented out-of-pocket costs up to the Program Limit for covered events that may occur during a law enforcement encounter. We may deny claims failing any Warranty condition.
Using the recording feature does not by itself establish eligibility for Warranty reimbursement or expand its benefits. All claims remain subject to the Warranty’s eligibility requirements, conditions, and limits.
WE AND OUR RELATED COMPANIES AND PERSONNEL ARE NOT ATTORNEYS OR A LAW FIRM AND PROVIDE NO LEGAL ADVICE OR SERVICES. WE SUPPLY CONNECTING TECHNOLOGY, WITHOUT DIRECTLY EMPLOYING, SUPERVISING, OR CONTROLLING ATTORNEYS. PLATFORM USE OR COMMUNICATIONS WITH US CREATE NO ATTORNEY-CLIENT RELATIONSHIP WITH US. YOU CHOOSE WHETHER TO ENGAGE OR REJECT AN ATTORNEY.
We do not endorse Attorneys or promise service quality or qualifications beyond basic background checks, licensing, and bar admission to practice.
You must have the legal right and ability to accept and follow these terms. Each person may have one account; we may deactivate duplicates. Deactivated accounts cannot receive Services. Your account is for you alone unless we expressly permit sharing or use for another person. We may impose additional program or feature eligibility rules.
Members must be at least 18, except a parent or guardian may create an account for a child aged 4 through 17. You must determine suitability, limit the child's use to the Services, explain these terms, ensure compliance with applicable safety instructions, warnings, and supplemental terms, and authorize the conditions of use.
Creating a child's account means you consent for the child, guarantee both your and the child's acceptance, and assume liability for the child's use, breaches, and attempts to reject this agreement as a minor. You confirm authority to accept for yourself and all other parents or guardians.
We charge Members or applicable Member organizations membership fees, usage fees where applicable, and taxes. We may change fees through web pricing, email, app alerts, or internal messages. Fees and billing follow your selected product and cycle: monthly, semiannual, annual, or another offered period. Offers become binding only after completed purchase and successful payment.
Payments are not refundable, cancelable, or creditable unless these terms or law require otherwise. Discretionary refunds or credits create no future obligation. Cancel through the mobile app, Attorney Shield Online, or by contacting support@attorney-shield.com. Upon cancellation, membership ends after the current cycle unless you specifically request immediate cancellation.
Future memberships or billing cycles are not guaranteed. We may charge your original payment method or the method shown in the Platform. For late payments, we may allow a grace period before ending Services, membership, and this agreement. This does not change payment due dates. Keep payment information correct and promptly report changes or suspected fraudulent transactions.
“Information” includes anything provided, created, uploaded, posted, published, or sent by or for you in connection with the Platform, including profile details, documents, emergency contacts, emails, audio, video, and posts on our public social media pages. Keep personal account information accurate, current, and complete. You consent to its use to create, maintain, and operate your account and provide Services, including sharing it with Attorneys or our operating technology partners.
We do not sell your personal information for money. No one can buy the personal information we collect, and we do not act as a data broker. Our Privacy Policy at https://attorney-shield.com/policies/privacy-policy governs collection, use, and retention of your information. You grant nonexclusive, worldwide, permanent, irrevocable, royalty-free, transferable rights to store your Information.
Within our Services' operational scope, we may use, copy, display, distribute, adapt, or combine it with other information, including reviewing it for reports or analysis to improve the Platform and Services. Personal information use remains subject to the Privacy Policy.
Subject to the Privacy Policy, you consent to messages from us, affiliates, and third-party partners at contact details supplied by or for you, through phone, prerecorded calls, texts, email, or push notifications. Calls and texts may use automatic dialing. Messages may cover your account, Services, Attorney connections, features, promotions, or company and industry news. Carrier text charges may apply. Update changed or deactivated numbers to prevent messages from reaching their next user.
Follow message instructions to unsubscribe from promotional emails or texts. Opting out of all texts and emails may affect Services. After opting out of texts, emails, or calls, you may receive one confirmation, then no further messages unless you initiate them. Contact support for help.
Your right to use the Platform and its Services is limited, revocable, nontransferable, and solely for receiving Services under these terms. You must not do, or cause others to do, the following:
Violations may immediately end access, cancel membership, and remove your account without refund. Report suspected unauthorized account use, security breaches, or other violations to support@attorney-shield.com immediately.
We own all Platform intellectual property worldwide, including database, invention, patent, copyright, design, and trademark rights and rights to seek protection. Other names and marks belong to their owners. Neither party transfers or licenses intellectual property except as expressly stated here.
Our names, logos, designs, graphics, icons, scripts, and service names (“Attorney Shield Marks”) are our trademarks or trade dress. You gain no ownership and need express written consent to use them. Follow our permission and current Brand Guidelines, and stop uses we find unacceptable or nonconforming.
These disclaimers protect our related companies, successors, and personnel. Attorney Connections Services concern only Section 1's Constitutional Rights, not state or local laws, rules, or ordinances. We provide no legal services, are not party to your Law Firm Terms, and do not promise appropriate or quality advice or representation.
EXCEPT FOR THE WRITTEN WARRANTY, SERVICES AND THE PLATFORM ARE “AS IS,” WITHOUT EXPRESS, IMPLIED, OR STATUTORY WARRANTIES OR CONDITIONS. WE GUARANTEE NO OUTCOME OR AVAILABLE, PROMPT, SUCCESSFUL ATTORNEY CONNECTION OR RECORDING AND RETRIEVAL FUNCTIONS. TO THE EXTENT LAW PERMITS, WE DISCLAIM IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. SOME JURISDICTIONS PROHIBIT EXCLUSIONS.
We may restrict or end access at our discretion, including by location or time for commercial viability, public health, or legal changes. We promise no security, uninterrupted or constant availability, freedom from errors or harmful code, suitability, or defect repair. We disclaim responsibility for connection, availability, geolocation, wait time, and routing problems.
You are responsible for your conduct, consequences, and account use, including unauthorized use. Location data is basic only; do not rely on it for precision. We and content providers guarantee no availability, accuracy, completeness, reliability, or timeliness of location data. We and those you authorize may access uploaded Information, including location.
You need a working mobile device and reliable data service. We recommend unlimited or high data limits and are not responsible for plan costs or overages.
App stores. For apps obtained through Apple's App Store or Google Play, Apple and Google are not parties; we are responsible for the Platform and content under these terms. Apple, Google, and their subsidiaries are third party beneficiaries entitled to enforce these terms against you.
Events outside our control. Events beyond reasonable control excuse our delay or failure without breach or liability, including cloud or communications outages, disasters, labor disputes, war, government action, epidemics, contamination, strikes, riots, terrorism, unrest, quarantines, or emergencies. Affected service dates extend for the event's duration. When feasible, both parties will reschedule obligations promptly afterward.
You must protect and reimburse Attorney Shield, its related companies, successors, officers, directors, employees, agents, and shareholders for claims, losses, liabilities, costs, and reasonable attorney fees from improper Platform or Services use under Section 7. This includes breaches of these or incorporated terms, violations of law or others' rights, allegedly infringing submissions, vehicle ownership or operation, and other Services-related activities. At our request, you must defend them. These duties apply despite anyone's negligence, including theirs. You need our prior written consent to settle on their behalf if they must pay money or admit civil or criminal liability.
Where law permits, we and related companies, successors, and personnel are not liable for incidental, special, exemplary, punitive, consequential, or indirect damages connected with the Platform, Services, or these terms, regardless of legal theory, including negligence, or knowledge of possible harm. This includes lost or corrupted data, programs or stored information, interruptions, and replacement services.
Total liability under any legal or equitable theory, including contract, negligence, or strict liability, cannot exceed the Member's payments to us in the 36 months before the event causing the claim. Prohibited limits do not apply; local law may provide additional rights. We are not liable for legal services obtained through the Platform or harm from relying on them.
You accept changes to these terms by continuing to use the Platform. Linked page changes take effect when posted. Unless arbitration provisions materially change, amendments create no renewed arbitration opt out opportunity, if any applies.
These terms start on acceptance. Either party may end them with notice; we may end them immediately for your breach. Access ends on termination. Sections 2, 5, 6, 8 through 12, and 16 through 17 survive, along with provisions that survive by nature.
Other providers' offerings through the Platform are at your risk and subject to separate terms you must review. We do not control, warrant, support, or accept responsibility for their products, services, websites, or content, even if designated by us. They are “as is”; we make no promises and accept no liability for connected harm.
We may offer differing promotions, referral incentives, or loyalty programs at our discretion, change or end them without notice, and remove or withhold benefits we determine or believe resulted from error, fraud, illegality, or rule violations. Referrals of friends or family follow these terms and additional Referral Program rules.
Exhibit 1 is part of these terms. Read its mandatory arbitration process and exceptions carefully; they affect your rights to bring claims.
Florida law interprets these terms, without its choice of law rules, and creates no separate Florida claim rights for nonresidents. Invalid terms leave the remainder effective; the parties will replace them with valid terms closest to their intended effect.
We may assign these and incorporated terms after notice. Your assignment needs our prior written approval; otherwise it is void. Unless otherwise stated, send formal notices by prepaid certified mail, return receipt requested, to Attorney Shield, Inc., 7901 4th Street North, Suite 5473, Saint Petersburg, Florida 33702. We may notify you through the Platform or your registered email or mailing address.
Headings do not affect meaning. “Including” means without limitation. Inaction on a breach waives no rights for later or similar breaches; waivers must be written. These terms are the entire agreement on their subject matter and replace prior oral or written agreements.
Last Updated: October 14, 2026
These Terms constitute a separate agreement between you and the law firm providing Legal Services ("Law Firm," "we," "us," or "our"). You access the Legal Services through Attorney Shield, Inc.'s communications platform. This agreement is solely between you and the Law Firm; Attorney Shield, Inc. is not a party.
IMPORTANT DISPUTE NOTICE. EXCEPT AS EXHIBIT 1 ALLOWS, YOU AND WE AGREE TO FINAL, BINDING, INDIVIDUAL ARBITRATION, GIVING UP COURT AND JURY TRIALS AND PARTICIPATION IN CLASS, COLLECTIVE, OR REPRESENTATIVE CASES. READ SECTION 16 AND EXHIBIT 1.
Accepting these terms or using the Platform means you agree to them, including Exhibit 1. Otherwise, you may not use the Platform or Services. If you use them for an organization contracted with us, rather than as a Member, its contract governs; ask your organization for those terms first.
1. Scope. Upon connection, the Law Firm's assigned attorneys provide advocacy, legal information, and best practices during a law enforcement-initiated contact implicating your 1st, 2nd, 4th, 5th, and 6th Amendment rights, for the limited "Call Period" (from the start of the call to its conclusion). Legal Services do not cover Non-Covered Locations such as tribal lands, U.S. military installations, or outside the fifty states and the District of Columbia. Notwithstanding, Services requested from Non-Covered Locations may be assessed by our assigned attorney for limited support.
2. Limitations, representation and disclaimer. The Law Firm provides only the limited Legal Services within the Scope during the Call Period and will not provide services outside it. All representation ends at the conclusion of the Call Period. The Law Firm does not guarantee any specific outcome and relies on the accurate information you provide.
3. Restrictions, termination, fees and staffing. You agree not to misuse the Legal Services (similar restrictions to Section 7 of the Attorney Shield Terms of Service). Representation terminates at the end of the Call Period. No fees are collected from you by the Law Firm; monies collected from you are facilitated by Attorney Shield as part of your membership. The Law Firm assigns an attorney at the time we are notified that you are requesting the Services.
4. Recordings. The Attorney Shield platform records audio and video of the call (including any interactions with law enforcement). The recording is stored on the Attorney Shield platform; the assigned attorney does not have access, though Law Firm management may access it if flagged for post-Call-Period review. The Law Firm does not store the recording.
5. Communications, liability, governing law and general. The Law Firm and its attorney contact you only through the Attorney Shield platform. The Law Firm has no liability for acts or omissions outside the Scope or Call Period, and is not liable for incidental, special, punitive, consequential, or indirect damages. This agreement is governed by the law of the state where the Law Firm is located, and disputes are subject to binding individual arbitration under its own Exhibit 1.
Individual arbitration
EXCEPT AS PROVIDED HERE, YOU AND WE WAIVE JUDGE AND JURY TRIALS FOR FINAL, BINDING, INDIVIDUAL ARBITRATION BEFORE A NEUTRAL ARBITRATOR. THE FEDERAL ARBITRATION ACT (FAA) GOVERNS; IF INAPPLICABLE, THE STATE WHERE LAW FIRM IS LOCATED GOVERNS WITHOUT CHOICE OF LAW RULES. THIS EXHIBIT SURVIVES TERMINATION.
“Claims” covers all legally arbitrable past, present, or future disputes involving you and us, related companies, successors, personnel, agents, shareholders, or service providers (including background check and payment providers), who are intended beneficiaries. It includes current or prior agreements, their validity, interpretation, enforcement, breach or termination; Platform or Services use; accounts, suspension or termination; payments; promotions, gift cards, referrals or loyalty; goods or services offered through the Platform by us or other providers; and your relationship with us. All statutory, contract, and common law claims are covered, including consumer protection, antitrust, and claims under the Telephone Consumer Protection Act, Fair Credit Reporting Act, Uniform Trade Secrets Act, Civil Rights Act of 1964, Americans with Disabilities Act, Age Discrimination in Employment Act, Older Workers Benefit Protection Act, Family and Medical Leave Act, Fair Labor Standards Act, and comparable state laws.
The arbitrator decides whether Claims are arbitrable, including this Exhibit's scope and validity, except matters expressly reserved for courts below.
(b) No class collective or representative cases. The “Class Action Waiver” permits only individual Claims and remedies, not participation as a class, collective, or representative plaintiff or member. The arbitrator cannot combine people's Claims or grant relief beyond what that individual's Claim warrants, including declarations or orders to act or stop acting (declaratory or injunctive relief). Subsection (c) governs PAGA Claims.
Only courts decide this waiver's interpretation or enforceability. If a final court ruling invalidates it for a particular Claim or remedy in a filed class, collective, or representative case, only that part proceeds in court; the rest proceeds individually in arbitration as law permits.
(c) Representative PAGA Claims. As law permits, neither party may bring representative Claims for others under California's Private Attorneys General Act (PAGA) or comparable laws, in court or arbitration. Individual arbitration decides only whether the claimant personally suffered violations. Only a civil court decides this waiver's scope, validity, or enforceability. Invalid portions are removed without affecting remaining individual arbitration duties. Nonwaivable representative Claims go to civil court but are delayed until individual arbitration Claims finish.
(d) Rules and decision. The American Arbitration Association (AAA) administers under its Consumer Arbitration Rules at www.adr.org, effective when proceedings start, as modified here. At your request, the arbitrator may choose other AAA rules when justified by the facts, but never combine people's Claims or conduct class, collective, or representative proceedings. Both parties may agree in writing to another administrator.
Both parties may reasonably obtain relevant, nonprivileged information. The arbitrator applies law and legal privileges, may grant individual court remedies, and explains the award, findings, and conclusions in writing. The binding, final award may become a court judgment, subject to permitted challenges in a court with jurisdiction.
(e) Costs and awards. AAA rules govern filing and arbitration fees; we pay all if we start arbitration. Except under Federal Rule of Civil Procedure 68 or state equivalents, each party pays its attorneys and ordinary costs also incurred in court, including subpoenas, depositions, transcripts, and copying. If you win, lawful reasonable fees and costs may be awarded to you.
Where law otherwise allows recovery, we will not seek attorney fees or nonfiling expenses for winning unless you have an attorney or the arbitrator finds your Claim frivolous or improper under Federal Rule of Civil Procedure 11(b). If, after your good faith participation in subsection (i) negotiation, your award exceeds our last written settlement offer made afterward, we pay the award or $1,000, whichever is greater.
(f) Hearings. Unless both parties agree otherwise, Member hearings are in St. Johns County, Florida, or the nearest available AAA location in Florida if unavailable there. AAA rules govern hearing entitlement.
(g) Exceptions. Arbitration is not required for: individual small claims within the court's jurisdiction; representative PAGA or similar Claims whose waiver is unenforceable under applicable law not preempted by the FAA; Claims barred from arbitration by generally applicable law not preempted by the FAA; or individual sexual assault or sexual harassment connected with Platform or Services use. We will not demand arbitration when these Claims are filed in a court with jurisdiction. Other waivers and arbitration requirements remain effective.
(h) Unenforceable provisions. Except for (b) and (c), provisions illegal or unenforceable under law not preempted by the FAA are removed; the rest remains effective.
(i) Optional negotiation. Both parties may agree to negotiate for 30 days before proceedings, extending by mutual agreement. The requester must give written notice describing the Claim and relief sought. Negotiation offers, promises, conduct, and oral or written statements by parties or representatives are confidential, privileged, and inadmissible, including for liability or witness impeachment. Otherwise admissible or discoverable evidence remains so despite use in negotiation.
(j) Third parties. This Exhibit binds related Claims by or against third parties, including spouses, heirs, beneficiaries, and permitted assignees, concerning your Platform or Services use. Beneficiaries bringing Claims against a party must follow it.Click HERE to view the prevous Attorney Shield Terms of Service
Click HERE to view the prevous Law firm Terms of Service
Our team is here to help. Reach us anytime at support@attorney-shield.com.